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Frequently Asked Questions

  • How long does custom jewelry take to create?
    Typically, your custom piece will be in your hands 2-4 weeks after we've finalized your design. However, because each project is different, the time it takes to complete your project may vary.
  • Do you provide gift or jewelry boxes?
    Depending on the piece, we pack all of our pieces in jewelry boxes. We can provide a gift box upon request.
  • What forms of payment do you accept?
    GreenRock Gifts accepts payment by credit card and PayPal.
  • Can I cancel my order?
    You can cancel your order up to 24-hours after order. Please contact us at
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